Global express service
Service-Hotline: +43-732-6913-5000 – available Mon-Fri 24hours
E-Mail: firstname.lastname@example.org (service)
email@example.com (spare parts supply)
Efficient deployment of our service technicians guarantees swift trouble shooting on site and prompt provision of spare parts.
Via a remote diagnosis tool an internet connection (modem or cable) can be established between the machine control unit at the production site of the client and a WFL service expert.
It is thus possible to evaluate the machine status, read screen texts, edit programmes and determine the exact location of the problem, resolve failures and make service on site more efficient through a precise diagnosis beforehand.