Customer Service: You can rely on us anywhere in the world – regular checks for optimum service
At WFL, our commitment to our customers doesn't end with the delivery of the machine. Our comprehensive service concept guarantees maximum machine availability, rapid assistance in times of need and the very best quality when it comes to spare parts and advice. With over 80 experienced employees at nine sites around the world, modern remote diagnostics, and over 24,000 original WFL spare parts in stock, we ensure your productivity – today and in the future. Place your trust in WFL's expertise, reliability and a service promise that delivers what it says. Regular checks and maintenance are extremely important in ensuring the longevity and operational safety of your WFL MILLTURN. Our committed customer service team provides our customers with reliable support across the entire life cycle of your machine.
You send your car in for a routine service every year to extend its life and avoid any costly, unexpected repair work. But when did you last subject your WFL MILLTURN to a health check or a service by a WFL customer service professional who knows your WFL MILLTURN inside out? Regular, preventative maintenance is a tool for controlling the operational safety, efficiency and durability of machine systems. WFL Customer Services have the perfect complete package for you if you want to ensure your production remains free from unwanted downtime and guarantee consistent quality for your workpieces.
The advantages of annual WFL basic maintenance are clear:
Maximum operational safety achieved through function testing of all relevant machine components
Active prevention of faults and production downtimes
Increased efficiency through longer service life
Maintenance can be scheduled with 100% certainty
Your WFL MILLTURN maintains its value
Longer service life
Reduced maintenance expenses and lower labour costs
Optimum collaboration with regular and specialist support from WFL
Preventive measure assessment through continuous maintenance
Lower repair costs thanks to preventative maintenance assessment
Comprehensive machine check including replacement of wear parts
Transparent documentation of the machine status in a maintenance log
Inspection of the machine geometry
Free remote diagnostics for the duration of the maintenance agreement
Maintenance can be planned with even greater precision
The additional advantages of a basic maintenance agreement (annual maintenance with a minimum term of three years with fixed conditions) are:
Free remote diagnostics for the duration of the maintenance agreement
Maintenance can be planned with even greater precision
Get the best out of your MILLTURN with our Health Check
With the Health Check, our experts take a close look at the entire system. The focus is on checking the general condition of the machine and giving you an overview of which repairs and maintenance measures are needed. These may be short-term, medium-term or long-term measures. You can use the Health Check log to help decide which measures to carry out on your own MILLTURN. If you have any questions about WFL basic maintenance or our Health Check for your MILLTURN, please contact us at hotline(at)wfl.at